Training Topics

Courses

Courses

1. Importance of Appearance, Behavior and Competence

2. Office Manners, Telephone Etiquette and Organizational behavior

3. Customer Care and Grievance handling Management

4. Customer Service Culture and Hospital Waste Disposal Management

5. Role& Responsibility of a Manager, Front Desk Executive and Supervisor

6. Role& Responsibility of a Medical Officer, Nurse, Technologist and Technician

7. Importance of Soft Skills for better customer service

8. Change management

9. Salesmanship & Corporate Marketing

10. Sales Negotiation Skill

11. Leadership and Team Building

12. Monitoring and Evaluation of Team Performance

13. How to control stress in professional and personal life

14. Presentation skill

15. Interviewing skill

16. Role & Responsibility of a good teacher

17. Career Planning

18. How to motivate people without Financial Incentive

19. Business Communication